Pylon jobs

Zendesk alternative built for B2B support: humans and AI agents share tickets, resolve issues, and act together across Slack, email, and chat. Used by 1,500+ B2B companies.

Based in San Francisco, California. 16 open roles, checked Nov 6, 2026.

For each role, see who to message at Pylon: the hiring manager, a teammate and the recruiter, with a LinkedIn note ready to send — 106 suggested contacts across these roles.

Open roles at Pylon

Engineering (6)

• Software Engineer, Intern · San Francisco
• Software Engineer, AI · San Francisco
• Software Engineer, New Grad · San Francisco
• Software Engineer, Security · San Francisco
• Software Engineer, Infrastructure · San Francisco
• Software Engineer, Product · San Francisco

Sales (3)

• Sales Development Representative · San Francisco
• Account Executive, EMEA · London, UK
• Account Executive · New York

Product (2)

• Product Designer · San Francisco
• Product Manager · San Francisco

Support (2)

• Head of Support · San Francisco
• Product Support Engineer · San Francisco

Success (1)

• Head of Customer Success · San Francisco

Solutions Engineering (1)

• Head of Solutions · San Francisco

Operations (1)

• Head of People & Operations · San Francisco

How to reach the hiring team at Pylon

Skip the application portal: open a role to see who is likely hiring for it — the hiring manager, a teammate and the recruiter — and send a short, personal note instead of one more application.

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